DMCA / Copyright Policy

Last updated: March 30, 2026

N&P Soft, operating as TrackNCloak ("Company", "we", "us") respects the intellectual property rights of others and expects users of our Service at trackncloak.com to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA") and other applicable intellectual property laws, we will respond to notices of alleged copyright infringement that comply with the DMCA and are properly submitted to our designated agent.

1. Filing a DMCA Takedown Notice

If you believe that content hosted on or accessible through the Service infringes your copyright, you may submit a written notification to our designated agent containing the following information:

  1. Identification of the copyrighted work: A description of the copyrighted work that you claim has been infringed. If multiple copyrighted works are covered by a single notification, you may provide a representative list.
  2. Identification of the infringing material: A description of the material that you claim is infringing and that you want removed or disabled, including a URL or other specific location where the infringing material can be found.
  3. Your contact information: Your name, mailing address, telephone number, and email address.
  4. Good faith statement: A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  5. Accuracy statement: A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  6. Signature: A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the copyright owner.

2. Designated Agent

DMCA takedown notices should be sent to our designated agent at:

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.

3. Counter-Notification

If you believe that material removed or disabled as a result of a DMCA takedown notice was not infringing, or that you have authorization from the copyright owner, the copyright owner's agent, or pursuant to law to use the material, you may submit a counter-notification containing:

  1. Identification of the material: A description of the material that was removed or disabled and the location where it previously appeared.
  2. Good faith statement: A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  3. Your contact information: Your name, address, telephone number, and email address.
  4. Consent to jurisdiction: A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which N&P Soft may be found), and that you will accept service of process from the person who provided the original notification or an agent of such person.
  5. Signature: Your physical or electronic signature.

Counter-notifications should be sent to help@trackncloak.com with the subject line "DMCA Counter-Notification."

4. Process After Counter-Notification

Upon receipt of a valid counter-notification, we will forward it to the original complainant. If the complainant does not file a court action seeking a restraining order against the content provider within 10 business days, we will restore the removed material within 10–14 business days after receiving the counter-notification.

5. Repeat Infringer Policy

In accordance with the DMCA, we maintain a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers. A "repeat infringer" is a user who has been the subject of more than two valid DMCA takedown notices. We may, at our discretion:

  • Issue a warning for the first valid notice;
  • Suspend the account for the second valid notice;
  • Permanently terminate the account for the third valid notice.

We reserve the right to terminate any account at any time for copyright infringement, regardless of the number of prior notices, if the circumstances warrant immediate action.

6. Trademark Complaints

If you believe that content on the Service infringes your trademark rights, please contact us at help@trackncloak.com with details including:

  • A description of the trademark and its registration details;
  • The location of the allegedly infringing content;
  • An explanation of why you believe the content constitutes trademark infringement;
  • Your contact information and signature.

7. Contact

For all copyright and intellectual property inquiries, contact us at help@trackncloak.com.