Cookie Policy
Last updated: March 30, 2026
This Cookie Policy explains how N&P Soft, operating as TrackNCloak ("Company", "we", "us", "our") uses cookies and similar technologies on our platform at trackncloak.com ("Service"). This policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide information to website owners, and enhance the user experience.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are strictly necessary for the Service to function and cannot be disabled. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| next-auth.session-token | Authentication session | Session / 30 days |
| next-auth.csrf-token | CSRF protection | Session |
| next-auth.callback-url | Redirect after authentication | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie | Purpose | Duration |
|---|---|---|
| sidebar-collapsed | Remember sidebar state preference | 1 year |
| report-filters | Remember report filter preferences | Session |
2.3 Analytics Cookies
We may use analytics cookies to understand how users interact with the Service. These cookies collect information in an aggregated, anonymized form.
2.4 Third-Party Cookies
The following third-party services may set cookies when you use the Service:
- Razorpay: Payment processing cookies for secure checkout. See Razorpay's Privacy Policy.
3. Tracking Cookies (Your Campaigns)
When you use TrackNCloak's tracking features, cookies may be set on your visitors' devices to enable click tracking, conversion attribution, and cross-domain/cross-device tracking. These cookies are set by your tracking domains and are under your control as the data controller. You are responsible for:
- Disclosing cookie usage in your own privacy policy and cookie notices;
- Obtaining necessary consent from your visitors in compliance with applicable laws (GDPR, ePrivacy Directive, CCPA, etc.);
- Providing visitors with mechanisms to opt out of tracking.
4. How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device;
- Delete individual or all cookies;
- Block cookies from specific or all websites;
- Set preferences to receive notifications when cookies are being set.
Please note that disabling essential cookies may prevent you from using certain features of the Service, including authentication.
Browser-specific instructions:
5. Cookie Consent
When you first visit the Service, you will be presented with a cookie consent banner that allows you to accept or customize your cookie preferences. Essential cookies are always active as they are necessary for the Service to function. You can update your preferences at any time through the cookie settings link in the website footer.
6. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
7. Contact
If you have questions about our use of cookies, please contact us at help@trackncloak.com.